Amadeus expands presence in hotel sales and catering sector with Newmarket acquisition of Hotel SystemsPro

A U.S.-based provider of sales, catering and maintenance software to the hotel and hospitality industry, Hotel SystemsPro delivers high-performance, ASP-based enterprise and property solutions to more than 4,500 hotels in North America and beyond.

The acquisition, which will see Hotel SystemsPro formally integrated into Newmarket, will complement Newmarket’s existing market reach and expand its overall product offering whilst generating new business opportunities across the Hotel SystemsPro customer base.

Hotel SystemsPro’s flagship product, hotel SalesPro works to automate the entire sales administration and catering delivery process, increasing sales efficiency and customer service at hospitality venues – with a specific focus on mid-tier properties.

“The combined hotel sales and catering space offers immense potential to drive increased value to our customers. With an addressable market of close to $5 billion across the larger hospitality sector, and with between 10% and 50% of hotel revenues typically coming from group and events business, depending on their profile, this is clearly a big opportunity for hotels as they seek to better optimise this area of their business”, said Jeff Hiscox, CEO of Newmarket, an Amadeus company.

He continues: “Hotel SystemsPro’s suite of products fits perfectly with our overall sales and catering solution set, which is also an important component of our broader strategic end-to-end IT vision for hotels”.

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Notes to the editors

About Amadeus

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).

The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.

The group operates a transaction-based business model.

Amadeus is listed on the Spanish Stock Exchange under the symbol “AMS.MC” and is a component of the IBEX 35 index.

To find out more about Amadeus please visit www.amadeus.com, and www.amadeus.com/blog for more on the travel industry.

About Newmarket

Newmarket®, an Amadeus company, delivers proven solutions for hospitality organizations. With over 40,000 installations and 150,000 users in countries worldwide, Newmarket offers solutions for sales and marketing automation, catering and events, workflow management, service optimization, property maintenance, meeting intelligence, customer relationship management, and guest loyalty. Newmarket’s expertise combined with Amadeus’ global scale, reach and expertise in core IT areas empowers hospitality organizations to lower costs, increase revenue, improve customer satisfaction, and guest loyalty.

Please visit www.newmarketinc.com for more information.

About Hotel SystemsPro
Please visit www.hotelsystemspro.com for more information.

Contact details:

Amadeus IT Group
Daniel Batchelor
daniel.batchelor@amadeus.com
+44 7792 779470

Laura Cobbold
laura.cobbold@amadeus.com
+34 609141695